Falcon Fraud Protection

Enhanced Protection for Your Safety

Falcon Fraud Protection brings you enhanced fraud protection, providing another weapon in the ongoing battle against fraud and identity theft. This service prevents fraud in seconds by declining the transaction while the fraudster is still at the point-of-sale.

This process may result in declines for a small number of legitimate transactions along with the true fraud. Here are some tips to help you avoid this situation:

• Keep your contact information up to date at all times. We cannot contact you if we do not have a current telephone number and address.

• Let us know if you are planning to go on travel with your MasterCard so we can flag your account.

• Call us if you are planning to make a large or unusual purchase, or series of purchases, with your MasterCard

• Keep your transaction limitations in mind when you make a purchase.

If your legitimate transaction has been declined, and you believe it is due to the fraud detection system, please call 800-890-5097 for assistance. If you receive a message from the Falcon Fraud Detection System, please return the call as soon as possible to prevent your card from being blocked to prevent possible fraud.

For immediate action
on lost or stolen MasterCard
24 hours a day
please call
800-325-3678