Cedar Point Federal Credit Union

Setting up your PCU Password Reset Question

You must have access to your account to follow this procedure.
If you are currently locked out of your account please contact us.

Follow this procedure to be able to reset your password if you forget your password or accidentally lock your account.

After you have logged in to PCU, go to the "Your Preferences" pull-down and choose any option.

The password reset function is always available when you are changing or reviewing your preferences.

1

Click on the “Password Reset” link on the right side of your screen.

Set a password reset security question. You can choose one of our preset questions by using the dropdown menu or you can create your own.

You must know the answer to this question to be able to reset your password in the future.

Click Submit.

You will be asked to confirm your information. Check to be sure you have entered the correct information and click "Yes".

Once you have set this question and answer, if you forget your password or your account is locked, you can use the “Forgot your password?" link.

To find this link, enter your User ID. The link appears just below the password window.

6

Logging in for the first time
Logging in after you have registered

Equal Housing Lender

This credit union is federally insured by the National Credit Union Administration
Your savings federally insured to at least $250,000
and backed by the full faith and credit of the United States Government.