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COVID-19 Response

When the unexpected happens, Cedar Point is here to help our members through it. We've created this page to update you on what we're doing to help our members during this difficult time. Please read the page below, or jump to a section:

 

Cedar Point continues to monitor the COVID-19 situation and its effects on our community. Cedar Point lobbies are currently open for business. As always, the situation is subject to change. Please be on the lookout for any changes and updates sent via email or posted on social media and here on our website.

Governor Hogan recently reinforced the state's commitment to safety measures during this global pandemic. As always,, Cedar Point is committed to doing our part to mitigate the spread of the virus. For the protection of members and credit union staff, the following safety measures are in place in our branches:

  • Strict social distancing guidelines must be followed. Everyone must stand at least 6 feet apart. Floor indicators have been placed for your convenience. To meet these guidelines, only a certain number of people will be allowed into the lobby at a time.
  • For security and identification purposes, we ask those entering the branch to briefly remove their masks. Once identification has been verified, masks must be worn inside the branch. This is one of the most important things employees and members can do to help mitigate the spread.
  • Members are encouraged to use our hand sanitizer stations when entering or exiting the branch.
  • High-touch surfaces are sanitized between uses by credit union staff, and the teller windows are equipped with plexiglass barriers.

Please note that we continue to encourage our members to use digital banking and the mobile app as much as possible during this time. Most transactions and other business can be conducted using the drive-thru* at any of our five branches, and we encourage members to use this method as much as possible to conduct in-person business. In addition, our Call Center is fully staffed during normal business hours to assist our members who prefer to speak with a representative from a distance.

All Cedar Point ATMs accessible to the community remain available for cash withdrawals. All 33,000 Allpoint ATMs nationwide continue to be surcharge-free for our members. You can locate an ATM here. 

On behalf of our staff and board of directors, we thank you for your continued support and understanding during these times. Cedar Point will continue to send updates as circumstances require. We look forward to the day when this is all behind us. Be safe and stay healthy.

To learn more about any possible impacts in the state of Maryland, please visit the Maryland Department of Health. To learn more about COVID-19 visit coronavirus.gov.

*Please remember that we cannot accept rolled coin through the drive-thru service tubes.

 Regular Hours

We continue to recommend using the drive-thru for most transactions.

For security and identification purposes, we ask those entering the branch to briefly remove their masks. Once identification has been verified, masks must be worn inside the branch. 

 

FIND AN ATM

Hours

Lobby

Drive-Thru
Monday - Thursday 9:00am - 5:00pm 8:00am - 6:00pm
Friday 9:00am - 5:00pm 8:00am - 7:00pm
Saturday 8:30am - 12:00pm 8:30am - 12:00pm

 

Member assistance

Current members may qualify for assistance from Cedar Point during this mandated period of business closings. If you and your family have been impacted by the closure of business or the COVID-19 coronavirus, please contact us to see how we can help. Our Member Service Representatives are standing by to help walk you through your options.

We strongly recommend that our members call instead of visiting a branch to help us combat the spread of germs. Please contact us at 301-863-7071.

 

What to do if you are sick

If you are experiencing any of the symptoms below, we respectfully request that you call or use the drive thru to conduct transactions.

  • fever
  • cough
  • shortness of breath

If you are not able to use the drive thru and cannot conduct your specific transaction over the phone, please call ahead to speak with a Member Service Representative about the possibility of special accommodations. 


 

Expanded ATM Network

The federal government is encouraging those in vulnerable populations to avoid groups of more than 10. In light of this recommendation, we encourage all members to use our wide network of ATMs for access to cash while avoiding crowds. Visit our ATM page for 33,000+ locations throughout Southern Maryland and nationwide.

LOCATE AN ATM

Business Continuity for Business Members

On Monday, March 23, Governor Larry Hogan announced that the state has implemented several helpful opportunities to minimize the impact of COVID-19 on businesses in Maryland. We at Cedar Point have your best interests at heart and want to be as helpful as we can to our business members during this unprecedented time. To that end, we've compiled a few links you may find helpful.

As always, if you need assistance from your credit union, please reach out. We have several options available to assist our membership at a time like this.

Annual Meeting

At this time, following the recommendation of the CDC and Governor Hogan to avoid large gatherings, Cedar Point Federal Credit Union has postponed the Annual Meeting for September 23, 2020. This will be strictly a business meeting and will not include food, giveaways or raffle baskets.

We sincerely apologize for the unusual circumstances, but we are acting out of an abundance of caution and taking all necessary steps to keep our members, employees and Board of Directors healthy. The CDC recommends that those in higher risk populations stay home as much as possible to mitigate risk. High risk groups include “older adults” and those with “chronic medical conditions”. 

We thank our members for understanding as we navigate this rapidly evolving situation.

app icon

Download the Cedar Point App

We encourage our members to use our digital banking and mobile app as much as possible during this time. You can view transactions and balances, monitor spending, pay bills, deposit checks, view your credit score and more. Banking from home around-the-clock is simple. Download the app by clicking the appropriate button below for your respective devices.

iPHONE APP     ANDROID APP

 

Avoiding Fraud

ScammersPlease be aware that there have already been recorded cases of fraud related to COVID-19 and the Coronavirus Aid, Relief, and Economic Security Act, or the “CARES Act,” which was signed into law on March 27th, 2020. The CARES Act provides direct economic assistance for Americans through stimulus payments. If you receive communication claiming to be from the U.S. Treasury Department offering grants or stimulus payments in exchange for personal financial information, fees, or gift cards, do not respond. These are scams. To avoid scams and hackers, best practice is not to click on any links in emails you were not expecting or did not request. Here are some best practice recommendations to avoid fraud.

  • Disregard online offers for vaccinations. There currently are no vaccines, pills, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) — either online or in-stores.
  • Think before you click. Don't click on hyperlinks from sources you don't recognize. They could download viruses onto your computer or device.
  • Watch for suspicious emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying that have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) websites.
  • Do your research before donating to charities or crowdfunding sites. Don’t let anyone pressure or rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.
  • Set up account alerts through mobile or online banking.
  • Be sure to use secure, unique passwords for online accounts.

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