How secure is Popmoney?
Information is sent to Popmoney is encrypted using industry leading software, hardware and algorithms. Security is also utilized at specific points and actions in the product. For example, to help prevent an unauthorized person from fraudulently depositing someone else's payment, one-time passcodes are used. For every initial payment to a new email address or mobile phone number, a one-time passcode is sent to the user. The user must provide that passcode back to Popmoney to verify his "ownership" of that mobile number or email address before he can deposit the payment.
How fast can I send and receive money with Popmoney?
A recipient can receive money in as little as one business day. However, in some cases it may take longer. For example, if you send an email or mobile payment and the recipient is not yet registered for Popmoney, he/she must sign up for the service so that we have their account information to deposit their payment. Also, if you exceed your next-day payment limits, then we will deliver payments within three business days. Limits can and will vary and can be checked by clicking the Help icon on the Send Money screen.
How are payment limits handled?
Limits apply to the amount you can send per transaction, per day and per month, as well as to total outstanding payments. You can always check your limits by going to the "Send Money" screen within the Popmoney service and clicking on the "Help" icon next to the "Amount" field.
Will I be paying any fees?
Popmoney charges a small fee of 50¢ per transaction. Additional fees may apply. In the event an item is returned for non-sufficient funds, the vendor will charge a fee of $20.00. This fee is charged by the vendor to the credit union and is passed on to you in addition to any returned item fee charged by the credit union.